Troubleshooting
Resolving common issues with user accounts and classes.
- Why did my student not get full credit on her cloze (maze) test questions?
- I am having difficulty signing in. What do you suggest?
- The test question text is running off the side of the screen and the NEXT button is running off the bottom of the screen.
- How do I contact Track My Progress support to get help?
- I am not receiving any Track My Progress emails.
- How do I reset my password?
- I can not make phone calls from the classroom. How can I reach you in real time?